Portfolio —

Hello, Emmanuel Here!

I’m a Workflow Automation Engineer helping founders, service providers, and small teams automate support and operations so they can reclaim their time and run smoother businesses.

ABOUT ME

What if you could reclaim more than 60% of your team’s time and unlock hidden revenue simply by automating your core workflows?

YES you read that right, With my years experience in customer success and operations, I didn’t just stumble into automation - I turned it into a solution to the same bottlenecks I used to handle manually.

I’ve seen first hand how manual processes stall growth and frustrate teams. Early in my career, I tackled repetitive tasks—from data entry to support ticket triage—by designing simple automations that saved dozens of hours each week. Today, I partner with businesses across fintech, e-commerce and SaaS to:

• Eliminate tedious, error-prone work so teams can focus on strategy and customer impact
• Close service gaps by automating lead qualification, ticket routing and follow-up workflows
• Surface insights in real time through custom dashboards and Maintain cleaner CRM data that drive informed decisions

Now, I have helped clients build systems that reduce repetitive work, close support gaps, and keep things moving without constant check-ins while increasing revenue.

I work with tools like n8n, Airtable , HubSpot , Zapier, Make and more advance from CRM’S to simplify complex processes from capturing leads to streamlining internal workflows.

I’m currently open to remote freelance roles, and project collaborations focused on AI workflow and smart business automation.

If you're tired of doing the same task over and over, I can help you automate it - and free up hours every week.

MY SKILL EXPERTISE & CERTIFICATIONS

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CRM & Outreach Automation Specialist

I build system efficient CRM systems and automated outreach workflows that turned messy processes into streamlined growth engines and increase ROI by qualifying your prospect without manual work.

• Managed and automated CRM workflows to ensure clean data, accurate lead tracking, and smart segmentation.
• Executed email outreach automations (Zapier + Gmail add-ons), driving a 23% boost in lead engagement and more qualified conversions.
• Syn Tools Across your Tech Stack
• Integrated CRM with Asana to reduce missed follow-ups and saved 8+ hours/week by eliminating manual updates.
• Transform chaos into clean scalable growth machine for b2b sales funnel while bringing back SDR </aside>

Skills

• AI Agent Development
• Marketing Automation
• Workflow Automation
• Prompt Engineering
• API Integration
• CRM Automation
• AI Chatbots
• Fine-tuning & Embedding Models
• Scripting (Python, JavaScript)

CERTIFICATIONS

🎓 Certifications & Learning

• ✅ oracle cloud infrastructure 2025 generative AI professional
• ✅ Zapier Expert (Self-taught – 80+ live Zaps built)
• ✅ ALX Frontend Engineering Program – HTML, CSS fundamentals
• ✅ Airtable Mastery (Relational CRM builder)
• ✅ Slack Integration Specialist (via API + automation tools)
• ✅ Make.com Intermediary (via API + automation tools)

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Automation Lead & Customer Support

I streamlined customer support operations and automated workflows that improved speed, satisfaction, and team coordination.

• Managed daily support ops using tools like HelpScout, Airtable, and Asana - ensuring fast response times and smooth order fulfillment.
• Automated support workflows via Zapier, cutting manual errors and improving response time by 30%.
• Set up customer feedback loops, escalation systems, and internal SOPs -reducing unresolved tickets and improving satisfaction scores.
• Find you the right prospect through lead generation and enrich them.
• Speed up your follow-ups to dive more qualifying meetings for your company </aside>

Tools

• N8n, Zapier, make.com, LangChan , AutoGPT , Langchain
• OpenAI, Anthropic, Claude, Deepseek
• Slack, Clickup, Notion, Hubspot, Salesforce, Airtable, GHL
• API, Webhooks, HTTP Request
• Google Workspace
• Webhooks
• Tallyfy , apify
• Pinecone/ Weaviate
• Hubspot , Airtable , Infra forge

My Professional Skills

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Portfolio (1)

Testimonials (Trusted Clients)

✏️ CLIENT RATING ⭐✨💫—

On a scale of 1 to 5, here are my clients overall rating based on performance